3/16/2023 0 Comments Apptivate africa![]() Why can I only transact at certain outlets/for limited value? The amount is not transferable and can only be redeemed at provided outlets. The amount can only be redeemed at the provided outlets.Ĭan I transfer my balance to someone else? In case you don’t have a smartphone, please reach us on +254202566566 for us to change your PINĬan you withdraw the amount topped up as cash? You can reset your PIN on the Apptivate Africa app. Please reach us on +254202566566 within 12hrs of the transaction for us to effect a reversal. ![]() What happens when I pay to the wrong account number, pay more than once erroneously or pay more than was expected erroneously? Please contact your HR/Finance office for them to create a new account for you. What happens if I registered with the wrong number or changed my phone number? In case you don’t have a smartphone, you should receive an SMS with the full transaction details. You can also check the same under transactions on the button left of your app. Click on this and it should show all the transaction messages whether successful or failed. On your app, there is a bell button on the top right. How do I know whether my transaction has gone through? Transaction confirmation is the same as the consumer-initiated option. The merchant will enter the amount payable and will pass the device to you to complete your transaction by keying in your phone number and PIN. Tell the merchant that you would like to transact with their phone. How can I transact if I don’t have a smartphone? In case you don’t have a smartphone, please reach us on +254202566566 for us to assist with finding outlets. You can then get directions to the actual outlet. ![]() It should show all outlets that are near you with their name, phone number and distance. Tap on this and ensure that your location is on. On our App (Apptivate Africa) home page there is a button titled ‘find outlets’. How do I know which outlets I can transact at? OTP is a 5-digit code sent via SMS by ‘Apptivate’ once you key in your phone number when logging in. In case you don’t have a smartphone, please ask the Apptivate administrator at your employer to do this for you, or reach us on +254202566566 for us to assist with activation. You should use this code to activate your account using the ‘Apptivate Africa’ app on android or IOS. In a 2014 study conducted by Eat Club, a food delivery service firm, it was established that, 54 per cent of employees are likely to stay with the company if free lunch is added to employees perks while 70 per cent are likely to recommend the firm to their friends.To activate your account you need to have an activation code which is sent via SMS by “Apptivate”. They charge between Sh100 to Sh600 per plate on average.Īpptivate anticipates that, through the lunch scheme, employers are likely to see improved productivity, high employees’ retention and as well as achieve as high as up to 150 per cent Returns of Investment (ROI). Additionally, there are over 30 caterers who dedicatedly prepare and deliver meals at offices. M-Kula also has partnerships with Jumia’s online eatery Jumia foods and K.tchen who deliver foods to offices within Nairobi. Food is a basic human need, and a great way to get employees motivated and create an emotional connection between them and the company,” Added Ribeiro.Ĭurrently, M-Kula has over 360 outlets, ranging from kiosks that serve meals between Sh100 to Sh300, restaurants that offer lunch from Sh200 to Sh400, various middle level food chains and high end food courts that charge between 300 and 1, 200 per plate served. “Employers are realising they need to provide more than a pay cheque to keep their teams motivated. Apptivate notes that, since the inception of the application, it has recorded there has been a growing number of signups from companies who are adopting the lunch provision concept.Īs the company eyes expansion to larger markets, Neil Ribeiro urges more companies to take advantage of the tax-free lunch scheme inscribed in Kenyan laws to achieve shared growth with their employees.
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